How many products can fit in my shopping cart?
Your may add up to twenty (20) items to your shopping cart. . If your order is larger than
20 items, please split your order into two separate orders or contact us at 1-800-998-0109 for alternative ordering methods.
How is my order kept discreet and private?
All information given to to MyPrivateToyBox.com via electronic
commerce, email or direct contact is kept secure and is not shared
with anyone outside our organization. Order information is kept
only for internal use and support issues.
All orders purchased through MyPrivateToyBox.com are billed
to your credit card and shipped to your discreet by MPTB, Inc. a corporation
located in California. This name insures your privacy.
All orders are shipped in discreet plain white or brown boxes or FedEx or UPS Express packages with absolutely
no mention of the inside contents and the outside of the package. You will be provided a tracking number and updates via email and available online on our order tracking page.
Your package will have a return address of:
MPTB, Inc.
59 Lake Drive, Hightstown, NJ, 08520.
Please see our privacy
policy and terms of use policy.
How do I return a defective or damaged product?
You may request a product return merchandise authorization (RMA) from MPTB. If your item is defective or damaged we will send you a RMA form with a pre-paid shipping label to send your item back to us. We CANNOT accept used or opened items for refund, only exchange for same or similar item. Unopened items with visible damage should be returned immediately for replacement. In most cases your new replacement will be in the mail before you get to the post office to return your defective one.
Please send support request via our online email form by clicking here
What types of payment does MyPrivateToyBox.com accept?
MyPrivateToyBox.com (MPTB, Inc.) currently accept VISA, MasterCard and Discover Cards
as payment options.
If you do not see the answer to your question here, please contact us either by phone at 1-800-998-0109 or online by clicking here |